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Pet Registry

Frequently asked questions

How do I register my pet?

Create an account, sign in to the portal (or the desktop app), and add your animal. A registration certificate with a verification QR code is issued automatically and sent for review.

Is my certificate official and verifiable?

Yes. Every certificate carries a QR code that links to a public verification page on this website showing the exact same document, so anyone can confirm it is genuine.

How does a vet access my pet's records?

The veterinarian enters your pet's ID; a one-time code is emailed to you, the registered owner. Only after you share that code can the vet view the history and record a visit — so your consent is always required.

How do I transfer ownership?

Ownership transfers (sale, gift, adoption) are recorded against the animal with the date and parties involved, creating a clear, auditable history.

What if my pet passes away?

Submit a death report with a photo of the pet next to its registration certificate. A registration officer reviews and approves it before the record is updated.

Is there a desktop app?

Yes — a Windows desktop app is available from the Get the app page. It opens straight to the registry; the website offers the same features in your browser.

Who can I contact for help?

See the Contact page for our phone, email and office hours.